Configuration
The tracking code needs to be on every page of your website - even if you don't have a number on the page - so that call tracking can be collected acros...
Wed, 15 Aug, 2018 at 11:41 AM
You can add either the IVR Option or the IVR description parameters the caller selected into the call notification emails your business receives. For exampl...
Tue, 28 Aug, 2018 at 4:09 PM
The Post Call Survey is normally triggered when the caller hangs up. However, if the caller does not hang up properly or you need to start the survey manual...
Tue, 4 Sep, 2018 at 4:05 PM
To track calls made from Facebook ads, you will need to add in specific UTM tags/campaign parameters to the URL of the ad link. If a user clicks on an ...
Wed, 24 Oct, 2018 at 10:59 AM
If you require additional logins to your Delacon account to be created, please email support@delaconcorp.com. A valid company email address will need to be ...
Thu, 22 Nov, 2018 at 10:35 AM
Please email cancellations@delaconcorp.com with the details of your request and our team will be happy to assist. Please note that all cancellations are sub...
Tue, 27 Nov, 2018 at 8:50 AM
To maintain a high level of security Delacon requires the use of up to date security protocols for any client system accessing data via an API. As such, TLS...
Wed, 2 Jan, 2019 at 10:47 AM
Yes, Delacon's tracking code can be loaded through Google Tag Manager (GTM) as a custom HTML tag. More more information please see our Google Tag Manage...
Thu, 31 Jan, 2019 at 7:47 AM
If you are using a Wix plan with a connected domain, then Delacon's tracking code can be loaded through Wix's Google Tag Manager integration. You wi...
Wed, 20 Mar, 2019 at 9:52 AM