Delacon

It is probably not a good idea to make your main current number one of your rolling numbers. If you use your current number on business cards or anywhere el...

To track calls across domains no changes are required to be made to Delacon’s standard tracking code to enable cross domain tracking. However, the links bet...

You can set up round robin call routing in the termination field.  You can separate multiple numbers with semi-colons.  If the first number doesn’t answer, t...

If you have a number that needs to be reused for another client or purpose you can do so without contacting Delacon, however, as the assigned CID number wil...

Yes, we can remove single or multiple numbers from a rolling number pool and assign new CIDs as needed.  Previous call history for the number in question wi...

In order to track call data from banner advertisements you need to add additional code to the referral URL link placed on the banner. The additional code i...

In order to track call data from an eDM you need to add additional code to the referral URL link placed in the eDM. The additional code is ?utm_plasource=e...

To capture the first party cookie as another piece of data associated to the caller, you need to add the following code to the standard Delacon javascript. ...

Yes, our call tracking solutions recognizes repeat callers based on their ‘IP Address’. If the caller makes another phone call after their initial call, the...

You are required to complete the following AdWords integrations in order to push AdWords Campaign and Keywords into the Delacon portal: AdWords integr...