Speech Analytics and Call Transcription
Call Transcription is an additional product available through Delacon. When enabled, it provides a transcript for each of your calls: Transcriptions ...
Fri, 19 Oct, 2018 at 10:02 AM
Yes, Delacon has two Speech Analytics APIs available through http requests: Transcription API The Speech Analytics Transcription API allows you to r...
Tue, 13 Nov, 2018 at 12:52 PM
The Call Category report provides a visual report on the categories of calls your business receives. Based on the analysis of call transcripts from our...
Tue, 13 Nov, 2018 at 1:16 PM