Troubleshooting
Sometimes a user calling your website may not dial your call tracking number straight away. They may, for example, take note of your number and call it late...
Wed, 12 Apr, 2017 at 4:18 PM
Your javascript call tracking code is not implemented properly or not at all. Check your website to make sure that your call tracking script is embedded corr...
Wed, 12 Apr, 2017 at 4:19 PM
If you have previously set up time of day routing, this configuration will supersede the termination number that is set under the main Edit Business Details...
Wed, 12 Apr, 2017 at 4:19 PM
Delacon sends an event for each call made. Depending on the data contained in each call, there may be more than 1 event sent per call. The event is gene...
Thu, 21 Dec, 2017 at 3:26 PM
As Delacon's tracking code will dynamically replace the existing site number with a tracking number, it may be noticeable to your customers when this oc...
Thu, 31 Jan, 2019 at 7:53 AM